Security Protocol

Ensuring your information is secure is a top priority for us. If you have opened an email that appears to be from Thermal Structures, but you suspect to be fraudulent, do not click on any links and delete the message and any attachments from your computer right away.

If you have opened an email you suspect to be fraudulent:

  • Inform your internal IT or Cyber Security team so that your own protocols are followed
  • Immediately advise us by completing the incident form on this page (below)

In an increasingly digital and connected world, no organization is immune from this growing and sophisticated threat which is why we invest heavily in cyber and data security systems and processes. We also believe that acting quickly and being open with our customers and technology partners about the reality of growing security issues will both prevent and mitigate future risks.