Total Customer Satisfaction

At Thermal Structures, achieving unmatched customer satisfaction is our primary mission.

We fulfill that mission by achieving these operational objectives:

  • Delivering products and service that meet or exceed all requirements and expectations
  • Striving for continuous improvement in our processes and products
  • Demanding excellence in work performance and empowering our employees to achieve their potential

Using statistical data and stringent inspection techniques, each manufacturing process is carefully controlled to assure that finished products consistently meet all customer specifications. As a testimony to our proven track record for outstanding quality, orders are often shipped directly to customer stock. Based on extensive experience supplying solutions for a wide range of aerospace, commercial and industrial applications, we are able to comply with all types of quality requirements efficiently and economically.

Quality systems, including ISO9001 / AS9100, and training are integral elements of Thermal Structures manufacturing processes. Our quality systems are certified to the highest standards. In addition, our customers regularly recognize the quality of our work by bestowing preferred supplier status and customer quality awards.